Last updated: July 16, 2026

Phivia Soluções Digitais respects the privacy of its website visitors and clients and is committed to protecting the personal data processed through this website. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Brazil’s General Data Protection Law (LGPD – Law No. 13,709/2018).

 

Who We Are

Phivia Soluções Digitais is a company specializing in website development, digital marketing, paid advertising management, visual identity, and digital solutions for businesses and professionals.

If you have any questions about this Privacy Policy or how your personal data is processed, please contact us through the channels available on our website.

 

What Data We Collect

We may collect information that you provide directly, including:

• Name;

• Email address;

• Phone or WhatsApp number;

• Company name;

• Information submitted through contact forms, quote requests, or customer support inquiries.

We may also automatically collect certain information when you browse our website, including:

• IP address;

• Browser type;

• Operating system;

• Pages visited;

• Date and time of your visit;

• Time spent on the website;

• Data collected through cookies and similar technologies.

 

How We Use Your Data

The information we collect may be used to:

• Respond to contact requests and inquiries;

• Prepare business proposals and quotations;

• Provide contracted services;

• Improve the website browsing experience;

• Send communications related to our services, when authorized;

• Comply with legal and regulatory obligations;

• Maintain website security and prevent fraud.

We do not use your personal data for purposes that are incompatible with those described in this Privacy Policy.

 

Data Sharing

Phivia does not sell or trade personal data.

Your information may only be shared when necessary with:

• Website hosting providers;

• Website analytics platforms;

• Marketing and customer communication tools;

• Partners involved in delivering contracted services;

• Public authorities, when legally required.

We select our service providers and partners based on security standards and compliance with applicable data protection legislation.

 

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used for:

• Website functionality;

• Performance analysis;

• Website traffic statistics;

• Experience personalization;

• Marketing and advertising campaigns.

You can disable or delete cookies through your browser settings. However, doing so may affect certain website features.

 

Google Analytics and Third-Party Tools

We may use tools such as Google Analytics to better understand how visitors interact with our website.

These tools collect information in an aggregated manner, without directly identifying individual users, allowing us to perform statistical analyses that support the continuous improvement of our services.

 

Google Ads and Meta Ads

We may use advertising services provided by Google and Meta to:

• Measure advertising campaign performance;

• Conduct remarketing campaigns;

• Display personalized advertisements;

• Evaluate the effectiveness of marketing activities.

These platforms may use cookies or similar tracking technologies in accordance with their respective privacy policies.

 

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

Although we follow recognized security practices, no system is completely free from risk. We therefore work continuously to maintain the security of our digital environments.

 

Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or maintain an ongoing business relationship between the parties.

After this period, personal data may be deleted or anonymized, as permitted by applicable legislation.

 

Your Data Protection Rights

Under Brazil’s LGPD, you may request:

• Confirmation that your personal data is being processed;

• Access to your personal data;

• Correction of incomplete, inaccurate, or outdated information;

• Anonymization, blocking, or deletion of unnecessary data;

• Data portability, where applicable;

• Withdrawal of consent;

• Deletion of personal data processed based on consent, where permitted by law;

• Information about the sharing of your personal data.

To exercise any of these rights, please contact us through the official communication channels provided on our website.

 

Links to Third-Party Websites

Our website may contain links to external websites. Phivia is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information or using their services.

 

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, technological, or operational changes.

The latest version will always be available on this page, along with its most recent update date.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your personal data protection rights, please contact us through the official communication channels provided on the Phivia Soluções Digitais website.

You can also reach us by email at contact@phivia.com.br.

Phivia is committed to transparency, information security, and respect for the privacy of all clients and website visitors.